Can I refill my account with someone else’s bank card?
No. Financial transactions must be made only by the owner of the gaming account using personal bank cards and electronic wallets.
Is it possible to withdraw money to a bank account?
Yes, you can transfer funds to a checking account if it is registered in your name.
I topped up my account with a card, but the money did not come. Why not?
Most likely, your bank rejected the transaction in favor of the gambling site. If the funds have not been returned to your card, contact the technical support of the financial institution.
How do I set a deposit limit?
This option is not available in myAlpari. If you want to set a limit on the amount of a weekly or monthly deposit, contact the ICCWIN staff at: [email protected].
What commission is charged for currency conversion?
ICCWIN does not provide currency exchange services. It is focused on Indian users, so all calculations are made only in INR.